Privacy Policy

1. Introduction

Green IT Recovery Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.greenitrecovery.com or use our e-waste pickup services in the Greater Toronto Area, Ontario, Canada.

By using our website or submitting a pickup request, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following personal information when you submit a pickup request or contact us:

• First and last name
• Email address
• Phone number
• Pickup address and postal code
• City / area within the GTA
• Organization or company name (if applicable)
• Customer type (corporate, residential, school, etc.)
• Items for pickup and estimated quantity
• Preferred pickup date and any additional notes

We may also automatically collect non-personal information such as browser type, IP address, and pages visited for analytics purposes.

3. How We Use Your Information

We use the information you provide to:

• Schedule and coordinate e-waste pickup appointments
• Send you a confirmation and thank-you email after form submission
• Communicate with you regarding your pickup request or our services
• Provide certificates of destruction or inventory reports where applicable
• Improve our website and service offerings
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties.

4. Third-Party Services

We use the following third-party services that may process your data:

• FormSubmit — processes form submissions and delivers email notifications on our behalf. Your data is transmitted securely to their servers. Please refer to FormSubmit's Privacy Policy for details.
• Vercel Analytics — we may use Vercel Analytics to understand site usage patterns. No personally identifiable information is collected.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, including completing your pickup request and maintaining records as required by law. Once no longer needed, your data is securely deleted.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Our website uses HTTPS encryption to secure data transmitted between your browser and our servers.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

Under applicable Canadian privacy laws (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent to the use of your personal data
• Request deletion of your personal information

To exercise any of these rights, please contact us at the details below.

8. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device. You can choose to disable cookies through your browser settings, though this may affect some functionality of the site.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: